Privacy Policy

Last updated: January 27, 2026

Your privacy is important to us. This Privacy Policy explains how Unhinged ("we", "our", or "the Service") collects, uses, and protects your information.

            TL;DR: We process your uploaded images to generate content, but we don't permanently store them. We don't sell your data. We use cookies only for essential functionality.
        

1. Information We Collect

1.1 Images You Upload

When you upload a dating profile screenshot, we process the image to extract text and generate responses. Important:

Images are processed in real-time and are NOT permanently stored on our servers
Images are sent to our AI providers (Anthropic Claude, Together.ai) for processing
We do not keep copies of uploaded images after processing is complete

1.2 Automatically Collected Information

We automatically collect:

IP Address: Used for rate limiting and abuse prevention
Browser/Device Info: Used to optimize the Service
Usage Data: Pages visited, features used, timestamps

1.3 Local Storage

We store the following in your browser's local storage:

Age verification confirmation
Terms of Service acceptance
Usage count (for free tier limits)

2. How We Use Your Information

We use collected information to:

Provide and improve the Service
Generate AI-powered content based on uploaded images
Prevent abuse and enforce rate limits
Analyze usage patterns to improve user experience
Comply with legal obligations

3. Third-Party Services

We use the following third-party services that may process your data:

Anthropic (Claude AI): Processes uploaded images to extract profile information. Anthropic Privacy Policy
Together.ai: Generates text content based on extracted profile information. Together.ai Privacy Policy

These providers have their own privacy policies governing their handling of data.

4. Data Retention

Uploaded Images: Not stored. Deleted immediately after processing.
Generated Content: Not stored on our servers. Only exists in your browser session.
Server Logs: Retained for up to 30 days for security and debugging purposes.
Analytics Data: Retained for up to 12 months in anonymized form.

5. Data Security

We implement appropriate security measures including:

HTTPS encryption for all data transmission
Rate limiting to prevent abuse
Regular security audits
Limited access to server infrastructure

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access: Request information about data we hold about you
Deletion: Request deletion of your data (note: we don't store images)
Correction: Request correction of inaccurate data
Portability: Request a copy of your data in a portable format
Objection: Object to certain processing activities

To exercise these rights, contact us at: privacy@unhinged.app

7. Cookies

We use minimal cookies:

Essential Cookies: Required for the Service to function
Analytics Cookies: Help us understand how users interact with the Service

You can disable cookies in your browser settings, but some features may not work properly.

8. Children's Privacy

The Service is not intended for anyone under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected data from a child under 18, we will delete it immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States (where our AI providers are located). By using the Service, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the new policy on this page with an updated revision date.

11. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt out of the sale of personal information
Right to non-discrimination for exercising your rights

We do not sell your personal information.

12. EU/EEA Residents (GDPR)

If you are in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR):

Legal basis for processing: Consent (by using the Service) and legitimate interests
You may withdraw consent at any time by stopping use of the Service
You have the right to lodge a complaint with a supervisory authority

13. Contact Us

For questions or concerns about this Privacy Policy or our data practices:

Email: privacy@unhinged.app

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